privacy policy

privacy policy
privacy policy

This Privacy Policy governs the manner in which The Computer Geek collects, uses, maintains and discloses information collected from users (each, a "User") of the www.computer-geek.net website ("Site"). This privacy policy applies to the Site and all products and services offered by The Computer Geek.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
The Computer Geek may collect and use Users personal information for the following purposes:

  • To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site We may use feedback you provide to improve our products and services.
  • To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Microsoft Online Privacy
Users may choose to not participate in Microsoft's personalized advertising services. To opt out of Microsoft Microsoft personalized advertising services, See: Microsoft Online Privacy Statement: http://privacy.microsoft.com. Microsoft may retain and use user data collected in connection with the Program subject to the terms of the Microsoft Online Privacy Statement (available at http://privacy.microsoft.com). Other than as provided in the Microsoft Online Privacy Statement, Microsoft will not disclose to any third parties any user data collected in connection with the Program in a manner that contains or reveals any personally-identifiable information.

Changes to this privacy policy
The Computer Geek has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
The Computer Geek
www.computer-geek.net
905-426-1784
sales@computer-geek.net

This document was last updated on June 21, 2020

Customer Reviews:

My sites were hacked on July 22nd and Bluehost shu
My sites were hacked on July 22nd and Bluehost shut them all down till I could get them cleaned. It couldn't happen at a worse time. I didn't have the time, money or patience to deal with any of it, so I let them sit dead for 6 weeks. I wasn't happy with the company Bluehost recommended to fix them, so I spent that time looking around for other solutions. That brought me to computer-geek. I spent time looking through everything and must have read nearly 100 testimonials. I was sold, but still didn't feel like dealing with my sites. When I finally contacted CG, I worked with Rich Agnew to get everything going. Loved working with him. He was patient, explained things well and within minutes of sending him a startup fee he was working on the sites. Within 24 hours everything was back up and running again. 25 years ago I walked away from computer consulting. I know what a chore it can be both fixing things and working with customers to get that done. Might be why I just let things sit for 6 weeks, didn't feel like reliving any of that. Working with Rich got rid of all the hesitancy I had. If something ever goes wrong again, the only thing that would stop me from calling CG immediately would be cash flow. I'll call them ASAP once that is resolved. If my sites ever progress from hobby sites to money makers, I'll be contacting CG to see what else they can do. I highly recommend anyone reading this that needs help to do the same.
Ken Gortowski
Published:
Ken Gortowski
keng@kengortowski.com
I highly recommend Computer Geek. They responded q
I highly recommend Computer Geek. They responded quickly and are very easy to work with. Rich really took the time to listen and then gave me a quote before the work was started. I will use them again and again.
Cathy Graziano
Published:
Cathy Graziano
cathy@nationaldancefoundation.org
Anyone running a small business these days knows t
Anyone running a small business these days knows that Digital marketing is the back bone of any service related business and it's something we've struggled with for years before connecting with Rich. The Computer Geek Web Development & Hosting have helped us gain a competitive edge in our field and Rich has been so easy to deal with and he really knows what he's doing. Even in a tough year like COVID-19 our sales are up from last year. We would like to think Rich And his team for implementing all the changes that we needed for our website with such successful results.
Grant Dainty
Published:
Grant Dainty
grant@twintechheating.ca
Richard (The Computer Geek) has been extremely pro
Richard (The Computer Geek) has been extremely prompt with his replies, honest, very cordial, and most importantly, gets the job done quickly and professionally - a dream come true. He fixed my website in a day and I am so grateful. I've dealt with developers who charge an arm and a leg, but his fees are very fair. I've felt very comfortable working with Richard, and highly recommend him without any reservation.
Cynthia Yi
Published:
Cynthia Yi
cyi320@yahoo.com
Small town, small cemetery with a board of volunte
Small town, small cemetery with a board of volunteers that are not computer savvy! Computer-Geek and Rich Agnew got our website cleaned up, updated and working fantastically! Fixed website up in a very short time, was extremely reasonable, and was very pleasant to deal with! Highly recommend !!!
Jane Neufeld
Published:
Jane Neufeld
delawarecemetery@gmail.com
What a relief to know that there is a trusted reso
What a relief to know that there is a trusted resource to get your website back up and running in an emergency. The Computer Geeks quickly diagnosed and corrected the problem and had our website up and running in short order. I highly recommend The Computer Geek Company and would not hesitate to use their services in the future.
Donna Roth
Published:
Donna Roth
donna.vvinyl@gmail.com
I've built and managed my websites for several yea
I've built and managed my websites for several years but recently reached a point where my website was running so slowly that I had no idea where to turn. I discovered the Computer Geek website and took a chance of trusting the other great reviews there. I met Rich through the chat service on the site and he was very responsive. Within an hour of him having access to my site, he was working on the problem. He improved my site speed and identified the next steps I would need to improve the speed substantially. I highly recommend this service! Quick response, knowledgeable, reasonable rates, and available on an as-needed basis (no contract). I now have a "computer guy"! Thanks, Rich!
Shirley Alarie
Published:
Shirley Alarie
shirleyalarie@gmail.com
Very fast, professional service with excellent com
Very fast, professional service with excellent communication throughout. Service exceeded my expectation, and the end result was just what I needed.
Oliver Harris
Published:
Oliver Harris
oliharris801@hotmail.com
My large Drupal 8 site was down for 5 days. I cont
My large Drupal 8 site was down for 5 days. I contacted Rich on a Friday evening at 2200 hrs CET, provided the access codes and less than 30 minutes later it was fixed. I have been online since 2003 and I have never seen work like this, Rich is a true Pro and I will definitely recommend Computer Geeks to all friends and colleagues. Many thanks, Jeremy - UK
Jeremy Insole
Published:
Jeremy Insole
jeremy@interyachtcharter.com
We were in a pinch and needed a new website built
We were in a pinch and needed a new website built fast. We stumbled upon The Computer Geek and reached out to them for a consultation. After the first call we felt it was a no brainier to go with them to build our site. The professionalism was second to none. Rich and his team built our new site with lightning speed and provided exceptional communication. We love the new website! Thank you for your professionalism, amazing communication, and always going above and beyond for us. We look forward to working with you in the future.
Keith BERARD
Published:
Keith BERARD
keith.berard@gmail.com
[Read More Testimonials Here]

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