privacy policy

privacy policy
privacy policy

This Privacy Policy governs the manner in which The Computer Geek collects, uses, maintains and discloses information collected from users (each, a "User") of the www.computer-geek.net website ("Site"). This privacy policy applies to the Site and all products and services offered by The Computer Geek.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
The Computer Geek may collect and use Users personal information for the following purposes:

  • To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site We may use feedback you provide to improve our products and services.
  • To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Microsoft Online Privacy
Users may choose to not participate in Microsoft's personalized advertising services. To opt out of Microsoft Microsoft personalized advertising services, See: Microsoft Online Privacy Statement: http://privacy.microsoft.com. Microsoft may retain and use user data collected in connection with the Program subject to the terms of the Microsoft Online Privacy Statement (available at http://privacy.microsoft.com). Other than as provided in the Microsoft Online Privacy Statement, Microsoft will not disclose to any third parties any user data collected in connection with the Program in a manner that contains or reveals any personally-identifiable information.

Changes to this privacy policy
The Computer Geek has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
The Computer Geek
www.computer-geek.net
905-426-1784
sales@computer-geek.net

This document was last updated on June 21, 2020

Customer Reviews:

WOW! I have been wracking my brain for the past 30
WOW! I have been wracking my brain for the past 30 days trying to figure out who was hosting my company's website the domain owner, etc. Yesterday, when I googled for help and I clicked on the link to computer-geek.net and picked up the phone and called them. Rich answered and from there it was smooth sailing!
Rhonda Harding
Published:
Rhonda Harding
rharding@scottsdaleeasthomes.com
A note to let you know how much I appreciate your
A note to let you know how much I appreciate your team's work. Justin is on top of quickly solving any issues, making changes, reliable. Finding you was one of the luckiest days of my 74 years. I'd be honored if you'd add me to your list of references. And please stay healthy and in business. I got enough headaches from other folks.
Dan Cutrer
Published:
Dan Cutrer
dancutrer@gmail.com
We discovered an issue with our Oscommerce cart pr
We discovered an issue with our Oscommerce cart processing images. It is about 14 years old and heavily modified. Looking on google for some expert help I found Rich and reached out to him. We received a response the same day. The next day his team was working on our issue and was able to solve it within a few hours. Price was reasonable and we are very appreciative to find a competent and professional oscommerce expert to help successfully troubleshoot our issue.
Phillip Sirota
Published:
Phillip Sirota
psirota@yahoo.com
I'm very new to the whole idea of having a website
I'm very new to the whole idea of having a website / blog. I used Bluehost.com and WordPress.org to create Thepredatorhunter.com and then managed to wreck it. On a Sunday morning I opened chat box with Rich and within a few hours everything was fantastic! This isn't just a company for big biz, if your new and small, The Computer Geek can help you out. In trouble? Stop fretting and start typing in the chat box. You will be glad you did!
Dennis Gilmore
Published:
Dennis Gilmore
dgilmore@basthatfield.com
"I worked with Rich because my website was not wor
"I worked with Rich because my website was not working due to being old and out dated. Rich explained to me the cause of the problems and gave me different options to fix the problems. Rich was able to get my website up and running very quickly and would not even charge me! I am so impressed with Rich's honesty. When it comes time I will be calling on Rich to update my site. He has earned a loyal customer. Thanks Rich!!"
Jason Knuth
Published:
Jason Knuth
jknuth1@wi.rr.com
"WOW! I didn't expect my service request to be han
"WOW! I didn't expect my service request to be handled so quickly. I reached out to Rich for a quote to help migrate my WordPress website and heard back from him within hours. He called me to discuss and was super friendly and straight to the point. I couldn't have asked for better service. Computer Geek will definitely be my go-to for all website and IT needs! Thank you!!"
BrittneyGage
Published:
BrittneyGage
brittneyrosegage@gmail.com
I want to commend you on the brilliance of the wor
I want to commend you on the brilliance of the work Computer-Geek has accomplished for expHand Inc. During certain website issues, the company experienced that had the company website taken down through no fault of the company. After Google did not offer the assistance to reload the website, the work Computer-Geek undertook to have the expHand Inc. website updated and reinstalled was remarkable. I would suggest to any company looking for website assistance from development to rectifying big and small problems that they should contact Computer-Geek. The personal attention given to expHand by Rich did not leave anything to chance. He worked with us as if he was a treasured employee of long-standing. How Computer-Geek continues to be of assistance delivers a continuous piece of mind. expHand will be a client for life. All the best,
Frank Nemirofsky
Published:
Frank Nemirofsky
Frank@SafestPeople.com
If you're looking for a Joomla expert, look no fur
If you're looking for a Joomla expert, look no further. We hired The Computer Geek to migrate our Joomla site last summer. The move was smooth and successful with no down time at all. I've contacted Rich with various web development issues since then and he's always found the solution. Exceptional service at competitive prices.
Brenden Wright
Published:
Brenden Wright
brendenwright0@gmail.com
Rich was friendly & immediately helpful. Couldn't
Rich was friendly & immediately helpful. Couldn't get into my website to update it & had let the situation drag on for months. Clicked on this website & Rich was friendly & immediately helpful, said he could sort things out and did so with promptness & efficiency - not rushing off afterwards, but taking time to make sure the job was done properly. I'd certainly use this company again when I next have a problem. Well worth $120.
John Gordon
Published:
John Gordon
john@teamangelica.com
"If you have a problem with your website, or want
"If you have a problem with your website, or want to add some special functionality, you need to deal with someone you can trust who will fix your problem without making things worse. Finding someone like this is risky. How do you know he or she can do the job? How do you know you won't be left hanging? From our direct experience you can place your trust in these guys. The word 'fantastic' is much over-used these day but these people really are fantastic. Coming fresh into our site and knowing nothing about the specific software we were using, within minutes they were fixing issues. Frankly, I have no idea how you get this good. It's almost super-human. And when they hit a speed-bump, they don't turn around and place the onus on you like many specialists or blame someone else: they just fix it and move on. I trusted our entire site to them - more than 100 man-years of content - and within days we were completely fixed."
Stefan Youngs
Published:
Stefan Youngs
kildare4ever@icloud.com
[Read More Testimonials Here]

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