Why has my site suddenly stopped working?
Published: October 16, 2012


Your site has been working fine for months and suddenly it stops working and displays an error page or a blank white screen. First you call your Website designer / developer and find out that they have not made any changes in weeks. What's going on? The site was fine last night.

There are only two real possibilities here:

1. Hackers have broken into your website and/or your website server and have done something to break your website.

  • Assuming you have a copy of your entire website, first delete ALL the current files to ensure you get all the hidden hacker files as well.
  • Try re-uploading a clean copy of your website and website database or call your host company and ask them to roll it back a few days.
  • Change all your ftp and hosting c-panel passwords using a 10 digit random password generator.
  • Update your website software to the latest version and install all new security patches.
  • Limit access to your server to only those that really need it.
  • Buy and install a quality website security software like the Website Guardian.

2. Your host company has upgraded their server software or made some other change to their servers, breaking your website in the process.

  • Call your host company to see if you can find out what they did. Often they will deny doing anything because they do NOT wish to be responsible for fixing it. If your host is willing to fix it...consider yourself one of the lucky ones!
  • If you see the errors displayed on your screen then research them on Google and see if you can fix them yourself.
  • If your screen is blank then download the apache error files and try to fix them one by one using Google as a reference.
  • If you cannot make heads or tails of it then contact the Website Troubleshooter to help.

Customer Reviews:

Published: September 7, 2017
Rich Agnew and his crew at Computer Geek are great to work with. We switched hosting companies a couple of weeks ago and contacted Rich about transferring all our files to the new hosting company. The transfer was successful and smooth. I thought i...[Read More]
Chad Pugh
chad@nationofblue.com

 

Published: August 19, 2017
I had a band website that relied on an old media player that eventually became obsolete when support for it was dropped. I had designed it myself, and in doing so I had a very specific way I wanted our music page to look and work, and in searching ar...[Read More]
Donald Jefferes
jzerony@aol.com

 

Published: June 19, 2017
"The professionalism and expertise which I experienced from Rich Agnew at The Computer Geek is streets ahead of any other service provider. When we were hit with a virus we were at our wits end but within minutes they had sorted us out. We were ama...[Read More]
Toni Gomes
ceo@bpw-jhbsa.co.za

 

Published: June 13, 2017
"Excellent service, very professional to work with. My company's website had become infected with malware. The website is used to direct sales, but equally as import it is used as the portal for the support ticketing system. The site needed to be ...[Read More]
Jake Baker
jbaker@comcomsystems.com

 

Published: April 18, 2017
Geeks make it look easy. After hiring the Computer Geeks for a lot of minor site work, I decided to follow Rich's advice and start from scratch. Rich & Co. designed and built a new site for my business, quickly and efficiently, with sleek, profession...[Read More]
Alan Perlman
alanperlmanphd@gmail.com

 

Published: April 17, 2017
Your alacrity and client service have been evident from the moment you popped up in a chat screen during my visit to your website. I also deeply appreciate your competence and kindness. Your services are a valuable asset to us and I am grateful for y...[Read More]
Judy Tashbook Safern
jsafern@shearith.org

 

Published: March 16, 2017
Rich and his team at Computer Geek are awesome! They fixed my virus infected website extremely fast (just a day!) and everything turned out great. I will definitely use them again the next time I'm in need of tech help. Thanks guys!...[Read More]
Kate Marcin
katemarcin@gmail.com

 

Published: January 14, 2017
Searching for a competent English-speaking webmaster can be a daunting task, especially if searching the Internet without a personal recommendation from a friend. I discovered Computer Geek's website, liked what I read, and contacted Rich. He promptl...[Read More]
Rand Winburn
randw@iconbusters.com

 

Published: December 22, 2016
Excellent communication and quick to get the job done....[Read More]
Adam Roberts
adamrobertswork@gmail.com

 

Published: July 27, 2016
BEST SERVICE I HAVE EVER EXPERIENCED !!! Called Rich one morning to have my website fixed since it was hacked . I must say he really knows what he is doing in no time at all my site was back on line all malware removed and my web site updated and pro...[Read More]
Eric Bjorkgren
preservewax@gmail.com

 

[Read More Testimonials Here]

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Here are some links to related topics:
 php consulting,   php coders,   php designers,   ehost hacked,   woocommerce hacked,   modx hacked,  


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Why has my site suddenly stopped working? | Computer Geek 5 out of 5 based on 103 user ratings.
Why has my site suddenly stopped working? | Computer Geek
Why has my site suddenly stopped working? - Your site has been working fine for months and suddenly it stops working and displays an error page or a blank . . .
Why has my site suddenly stopped working? | Computer Geek
Date Published: 10/09/2016
Why has my site suddenly stopped working? - Your site has been working fine for months and suddenly it stops working and displays an error page or a blank . . .
5 / 5 stars