On Saturday I discovered one of my 6 websites had been hacked and links were leading to porn sites. I was devastated. I found Computer-geek.net online, and filled in a form. This was a weekend, and almost immediately Evan contacted me. His knowledge and professional commitment to get my site cleaned up was reassuring. I have been online since 2002, and have never been hacked before. Rich, the Project Manager, told me this was one of the worst hack sites he has seen. Computer-geek.net has now installed Website Guardian Protection Software and I have full confidence that they are there for me. Now I can do what I love - blogging and posting on my websites - without worrying about the tech stuff that I don't like dealing with. Thanks a Million! With Gratitude, Diana WalkerServices Used: Malware Removal Expert, MYSQL, PHP, Webmaster, Website Consultant, Website Guardian, Website Security, Website Troubleshooter, WordPress,
Diana Walker
cravingsecrets.com
[email protected]
"The professionalism and expertise which I experienced from Rich Agnew at The Computer Geek is streets ahead of any other service provider. When we were hit with a virus we were at our wits end but within minutes they had sorted us out. We were amazed at their skill and how quickly they had us up and running again. With something as important as your website, you definitely want a pro dealing with any issue and The Computer Geek fills the bill. I really appreciated Rich's personality too in that he was patient with me (a complete nitwit with computers), trustworthy with my website, and in general someone who really knew what he was doing. I felt tremendous relief leaving my problem in his hands and knowing that they are available for the next year gives me such peace of mind. Thank you Rich and The Computer Geek for your tremendous unequaled service. You truly are an angel in disguise."
Services Used: MYSQL, PHP, Webmaster, Website Consultant, Website Guardian, Website Security, Website Troubleshooter, WordPress, WordPress Security,
Toni Gomes
bpw-jhbsa.co.za
[email protected]
"I had a serious problem that needed immediate attention. Rich answered my query within 5 minutes of sending it. Amazing response time. I told him my problem and assured me that he could fix it pretty quickly after he gave me an estimate of time and cost. He delivered on his promise delivering to me a fixed web site in record time. He dedicated himself to my satisfaction, something the guys who designed my web site did not. I wish I knew of Rich last October 2010! I would have saved time, costs, and much aggravation!"
Services Used: MYSQL, PHP, Website Troubleshooter,
Daniel S. Keenan, Ph.D
www.americanscholarsinc.org
[email protected]
"My retail web site, which has been online for over 12 years and has run the same php shopping cart all that time, suddenly encountered a problem related to the cart failing to send email order confirmation to my customers. Unfortunately the cart I use has long been without support from the developers, but I haven't wanted to spend the time, money or endure the likely frustration that would come with trying to replace it. All pleas to my hosting company failed to provide a cure for this problem and I, myself, am completely clueless when it comes to php. Luckily, a Google search turned up Computer Geek and I did a little investigating with further searches to try and determine if this company had a good rep. I found a lot of super positive feedback and decided to contact them about my problem. Rich Agnew responded within a few hours by phone and he impressed me with his sincere and professional manner. When I described the problem he instantly recognized a probable cause and told me he could do the job. The quote he gave was surprisingly fair (I say that because in the past I've had tech experts give me outlandish hourly rates that just didn't seem logical to me). I gave Rich the go ahead late in the afternoon and by very early next morning the problem was fixed. I now have a reliable and affordable expert in my corner and I won't hesitate to turn to Rich and his team next time I experience a site-related issue. Service like this is very rare."
Services Used: PHP, Webmaster, Website Consultant, Website Troubleshooter,
George Robertson
www.LockPickersMall.com
[email protected]
I do not often write reviews however I felt I should with Computer Geek.
I have a fair knowledge of servers and php code that I have built up since 2003. I had spent some days trying to get a new bit of stock control software to work. Having narrowed down what was causing the problem and with a few alterations managed to bring the entire site down. I am laughing about it now but 20 minutes ago I was almost sick.
Having spent an hour trying to fix it or undo the damage with no success, I contacted Richard and within 2 minutes the site was up and running and within 10 minutes the bit of software I had been trying to get to work now works.
Thank you again Richard
Services Used: Malware Removal Expert, MYSQL, osCommerce, Oscommerce Security, PHP, Webmaster, Website Consultant, Website Security, Website Troubleshooter,
James ORourke
earth-systems.co.uk
[email protected]
"I checked it and it all looks great! Thanks for getting right on this. I'll definitively refer you and be using your company again."
Services Used: MYSQL, osCommerce, osCommerce USPS Update, PHP,
Stephen Orsak
scentsuous-scents.com
[email protected]
After being let down by a plethora of programmers in the past, I was a bit skeptical about even talking to another programmer. Then I met The Computer Geek! It was truly refreshing talking and eventually working with The Computer Geek. The term "Geek" doesn't describe Rich at all. He's a talented, hard working, guy who's true desire was to see our projects through to completion. The ONLY issue I had with The Computer Geek was that he would finish my projects BEFORE I was ready. As a programmer myself, I spent most of my time getting the next project ready instead of assisting. Like I said earlier, it has been a "refreshing" relationship that I hope will last for many years to come.
It's been great working with someone who actually DOES what they SAY! REFRESHING!
Mark Hubbard
www.impalaparts.com
[email protected]
"We had been experiencing technical problems with our website for days and our web host was unable to diagnose or solve the problem. Rich handled my frantic paranoia like a pro and expeditiously identified and remedied the issue. We are so pleased with the service received that we are in the process of transferring both of our sites to Rich's company to host, too. We cannot recommend them any more highly!"Services Used: Cloud Hosting, Migration, MYSQL, PHP, Webmaster, Website Guardian, WordPress, WordPress Security,
Kathleen Cusack
www.thecharles.com
[email protected]
"Rich responded to my chat inquiry and answered my phone call immediately and had the move completed by the time i got back from lunch. Hands down the best experience I've had with a service provider and I won't bother looking anywhere else when my company needs this kind of help in the future."
Services Used: Migration, MYSQL, PHP, Webmaster, Website Consultant, Website Troubleshooter, WordPress,
Darrin Wenstrand
tpai.com
[email protected]
"What a journey of frustration I had incurred in the past few years with search engine optimization, websites, supposed webmasters, getting things right. I hired a webmaster that I thought would be the answer which resulted in my website having large blanks in it, being on line, then off, etc. Things were never fixed in my google profile, my website never verified. Then I hired another company and they promised results, took my money and never delivered. Every day, another dollar lost. Then I decided to take matters into my own hands thinking I could fix it and totally screwed up my website. I was so frustrated when I called other website people only to be told they would call tomorrow and never did! I was so lost and upset. Then I found Computer Geek online, and Rich called back right away. I can't tell you what a breath of fresh air he was! He knew what he was doing, was professional, and fixed the problem immediately. He did some follow up work for me that I requested immediately as well. It was perfect. I can't tell you how excited I am to find that kind of professionalism, care and service! Thanks again Rich!"
Services Used: PHP, Webmaster, Website Consultant, Website Troubleshooter, WordPress,
Debby Ojeda
kwik-bail.com
[email protected]
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