My experience with computer-geek has been outstanding. From the start of our project
until the end, the experience has been great ! We look forward to the work we will continue to do with them.
The staff was very professional, efficient and responsive. We plan to continue our work with Computer-Geek in the future.
Services Used: Cloud Hosting, Custom Web Page Design, Webmaster, Website Consultant,
"I am that most difficult and dangerous of clients, one with just enough working knowledge of what goes on on the IT side of things to want to try my hand. And mess things up. I'm quite good at this. And what someone like me needs even more than someone to say "NO!" (which I wouldn't heed anyway) is someone with the knowledge, patience and sense of humor to bail me out. Multiple times.
Rich Agnew has been that person for me, and in several ventures. Our non-profit organization relies on him for our most technical builds, and to keep us running straight on the smaller things as well. And my publishing website is still operational, and unhacked, through his ministrations. Add to this that he's responsive and fair, and you can see why I happily recommend him to my friends with similar needs.
Did I mention a sense of humor?"
Services Used: osCommerce, Oscommerce Security, PHP, Webmaster, Website Consultant, Website Guardian, Website Security,
Rich and Justin really know their stuff. Whenever an unexpected issue comes up, which happens a lot in our business, they fix the issue immediately while providing exceptional customer service. I truly enjoy working with them and I recommend them to everybody that needs help with their website! Way to go guys!
Services Used: Migration, MYSQL, osCommerce, Oscommerce Security, PHP, Webmaster, Website Consultant, Website Troubleshooter, Tom Schloeder, Co-owner
We'd like to extend our appreciation to Richard and Anna for the outstanding work they did creating a new ecommerce site for our business. When we realized that a "cookie-cutter" ecommerce site would not be sufficient for our needs, and the time and expertise required to customize a site was beyond my capabilities, we enlisted The Computer Geek to create a completely new website. The Computer Geek team communicated very well, listening to our needs, anticipating problems, and making helpful and cost-saving suggestions that helped our ecommerce business grow. Richard used his programming knowledge and skill to create a powerful ecommerce site that our business can be proud of.
Due to the positive experience we had with Mr. Rich Agnew project manager, I am writing this unsolicited strong recommendation on behalf of Mr. Rich Agnew who is a project manager at The Computer Geek Company. It is a genuine pleasure to write this unsolicited letter for Mr. Rich Agnew, who is an exceptional and talented person who has repeatedly helped us with our website that stop working with Go Daddy. Before meeting and talking to Rich Agnew, we had a horrible experience with trying to find assistance in repairing our website. No one would help, they wanted to rebuild the entire website for thousands of dollars, their estimate of costs was so unreasonable we were just going to shut down the website, we felt we could not trust anyone because of what seemed to us was smoke and mirrors, and a lack of follow-up on calling us back. Despite not knowing Mr. Rich Agnew for only a brief time, I can firmly say in all the 40 years of my practice, Rich has been consistently trustworthy with his judgment and exceptionally speedy with the completion of the project.
I feel I can apply a reliable yardstick in assessing Rich, especially since I was a Professor in the Doctoral Program at Nova University School of Professional Psychology for over 12 years. I have published over 40 scientific articles, written a book, have been in practice for over 40 years as a licensed psychologist in the state Florida, I have been a member of over 15 insurance networks in which I specialize in the treatment of children, adults, seniors and cancer patients. Finally, at the age of 69 you can imagine how many issues I have dealt with in my life and homes. Rich is the first project manager I have ever written an unsolicited letter of recommendation.
In our transactions with Rich Agnew, he has always impressed us with his expertise, competence, and his handling difficult problems. He provided all the options, recommended the best option, and carried through the project better than we expected; this is extremely rare in our society. He is mature, handled all the computer and website problems, he is dedication and has excellent corporate skills; he is caring and has an exceptional high ethical standard. I may regret ever saying all this because then he will be moved. I highly recommend Rich Agnew without any reservations. Furthermore, I know we will be contacting him yet again because of his superb excellence and honesty.
Services Used: PHP, Webmaster, Website Consultant, Website Troubleshooter,
Grant A. Killian, Ph.D.
"The professionalism and expertise which I experienced from Rich Agnew at The Computer Geek is streets ahead of any other service provider. When we were hit with a virus we were at our wits end but within minutes they had sorted us out. We were amazed at their skill and how quickly they had us up and running again. With something as important as your website, you definitely want a pro dealing with any issue and The Computer Geek fills the bill. I really appreciated Rich's personality too in that he was patient with me (a complete nitwit with computers), trustworthy with my website, and in general someone who really knew what he was doing. I felt tremendous relief leaving my problem in his hands and knowing that they are available for the next year gives me such peace of mind. Thank you Rich and The Computer Geek for your tremendous unequaled service. You truly are an angel in disguise."
Services Used: MYSQL, PHP, Webmaster, Website Consultant, Website Guardian, Website Security, Website Troubleshooter, WordPress, WordPress Security,
"My retail web site, which has been online for over 12 years and has run the same php shopping cart all that time, suddenly encountered a problem related to the cart failing to send email order confirmation to my customers. Unfortunately the cart I use has long been without support from the developers, but I haven't wanted to spend the time, money or endure the likely frustration that would come with trying to replace it. All pleas to my hosting company failed to provide a cure for this problem and I, myself, am completely clueless when it comes to php. Luckily, a Google search turned up Computer Geek and I did a little investigating with further searches to try and determine if this company had a good rep. I found a lot of super positive feedback and decided to contact them about my problem. Rich Agnew responded within a few hours by phone and he impressed me with his sincere and professional manner. When I described the problem he instantly recognized a probable cause and told me he could do the job. The quote he gave was surprisingly fair (I say that because in the past I've had tech experts give me outlandish hourly rates that just didn't seem logical to me). I gave Rich the go ahead late in the afternoon and by very early next morning the problem was fixed. I now have a reliable and affordable expert in my corner and I won't hesitate to turn to Rich and his team next time I experience a site-related issue. Service like this is very rare."
Services Used: PHP, Webmaster, Website Consultant, Website Troubleshooter,
We encountered a problem with our PayPal digital download not functioning after I attempted to make a change in our web site.
I contacted Rich from Computer Geek on a Saturday morning and before Lunch the problem was fixed and our customers were again receiving their downloads.
Thanks again Rich!
Services Used: Webmaster, Website Consultant, Website Troubleshooter,
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