Error 404 or Page Not Found
Published: January 10, 2011


The Error 404 or Page not found occurs when a website visitor asks for a page that cannot be found on your site. This error page is displayed, which is a HTTP (Hypertext Transfer Protocol) standard response code, and indicates that the request for the page was communicated and received by the server but the server was unable to find it. The usual reasons for the display of the Error 404 are incorrect links on the site or the requested page may have been moved or deleted. A 404 Error page also indicates that the page that was requested may be available again in the future. The 404 error page should not be confused with the "Server Not Found" error page which means that a connection to the server did not occur at all.

Customize your error page
In general, a web server will issue a HTML page with the 404 code and the "Not Found" phrase by default. However, one can configure a web server to display a customized error page, with a better and more informative description, the site's logo or branding and perhaps even a search form. It is highly recommended that you customize your error page for the following reasons: the standard error page doesn't let your visitor know why they were shown the error page; it doesn't have the same consistent look or match the other pages of your site; and it doesn't assist the visitor in any way leaving them feeling lost. A custom error page lets visitors to your site know that you care and that you have made an attempt to help and guide them through the dead end they have encountered.

A good error page should have the following:

  • an error message that is written in plain, non-technical, apologetic language that users will easily comprehend
  • should tell the visitor what went wrong
  • should provide link options to other pages on the site
  • has a link to the webmaster or a form to submit broken links, and a search field linked to the site's search engine and a list of links close to what was entered
  • no advertisement displayed
  • it avoids redirection of 301 and 302

Track and Prevent 404 Errors
Log Files: The majority of HTTP errors are recorded in the transfer log and error log files. By observing these files, you will get an idea of the occurrence of 404 errors, how frequently they happen, consistencies, and the actual document that was the cause of the error. From these log files you can also find out about any broken links and the misspelled URL that led to the error. Armed with all this information, you can easily correct broken links and prevent 404 errors on your website.

Redirects: If you have a web page that is constantly getting a 404 error, you can create a redirect page that will take the visitor from the old page to its new replacement page.

Robots File: If there is an area on your website that you are changing regularly, it is a good idea to block the search engines from indexing those sections by using robots.txt file so 404 errors can be prevented.

Customer Reviews:

We discovered an issue with our Oscommerce cart pr
We discovered an issue with our Oscommerce cart processing images. It is about 14 years old and heavily modified. Looking on google for some expert help I found Rich and reached out to him. We received a response the same day. The next day his team was working on our issue and was able to solve it within a few hours. Price was reasonable and we are very appreciative to find a competent and professional oscommerce expert to help successfully troubleshoot our issue.
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Phillip Sirota
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I'm very new to the whole idea of having a website / blog. I used Bluehost.com and WordPress.org to create Thepredatorhunter.com and then managed to wreck it. On a Sunday morning I opened chat box with Rich and within a few hours everything was fantastic! This isn't just a company for big biz, if your new and small, The Computer Geek can help you out. In trouble? Stop fretting and start typing in the chat box. You will be glad you did!
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"I worked with Rich because my website was not wor
"I worked with Rich because my website was not working due to being old and out dated. Rich explained to me the cause of the problems and gave me different options to fix the problems. Rich was able to get my website up and running very quickly and would not even charge me! I am so impressed with Rich's honesty. When it comes time I will be calling on Rich to update my site. He has earned a loyal customer. Thanks Rich!!"
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"WOW! I didn't expect my service request to be han
"WOW! I didn't expect my service request to be handled so quickly. I reached out to Rich for a quote to help migrate my WordPress website and heard back from him within hours. He called me to discuss and was super friendly and straight to the point. I couldn't have asked for better service. Computer Geek will definitely be my go-to for all website and IT needs! Thank you!!"
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I want to commend you on the brilliance of the wor
I want to commend you on the brilliance of the work Computer-Geek has accomplished for expHand Inc. During certain website issues, the company experienced that had the company website taken down through no fault of the company. After Google did not offer the assistance to reload the website, the work Computer-Geek undertook to have the expHand Inc. website updated and reinstalled was remarkable. I would suggest to any company looking for website assistance from development to rectifying big and small problems that they should contact Computer-Geek. The personal attention given to expHand by Rich did not leave anything to chance. He worked with us as if he was a treasured employee of long-standing. How Computer-Geek continues to be of assistance delivers a continuous piece of mind. expHand will be a client for life. All the best,
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Frank Nemirofsky
Frank@SafestPeople.com
If you're looking for a Joomla expert, look no fur
If you're looking for a Joomla expert, look no further. We hired The Computer Geek to migrate our Joomla site last summer. The move was smooth and successful with no down time at all. I've contacted Rich with various web development issues since then and he's always found the solution. Exceptional service at competitive prices.
Brenden Wright
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Brenden Wright
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Rich was friendly & immediately helpful. Couldn't
Rich was friendly & immediately helpful. Couldn't get into my website to update it & had let the situation drag on for months. Clicked on this website & Rich was friendly & immediately helpful, said he could sort things out and did so with promptness & efficiency - not rushing off afterwards, but taking time to make sure the job was done properly. I'd certainly use this company again when I next have a problem. Well worth $120.
John Gordon
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John Gordon
john@teamangelica.com
"If you have a problem with your website, or want
"If you have a problem with your website, or want to add some special functionality, you need to deal with someone you can trust who will fix your problem without making things worse. Finding someone like this is risky. How do you know he or she can do the job? How do you know you won't be left hanging? From our direct experience you can place your trust in these guys. The word 'fantastic' is much over-used these day but these people really are fantastic. Coming fresh into our site and knowing nothing about the specific software we were using, within minutes they were fixing issues. Frankly, I have no idea how you get this good. It's almost super-human. And when they hit a speed-bump, they don't turn around and place the onus on you like many specialists or blame someone else: they just fix it and move on. I trusted our entire site to them - more than 100 man-years of content - and within days we were completely fixed."
Stefan Youngs
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Stefan Youngs
kildare4ever@icloud.com
Our website has an interface to another firm'
Our website has an interface to another firm's website so that prospective clients can leave their contact information for follow-up and tracking. This important hand-off function stopped working. I found Rich at The Computer Geek via search. He fixed this problem the same day, and improved the screen appearance for the prospective clients as well. The whole process was fast and efficient. I recommend this organization.
Tom Nutter
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Tom Nutter
thomashnutter@gmail.com
Once again, Rich and his team have done it again!
Once again, Rich and his team have done it again! My outofbodies.com band website needed a quick fix that I couldn't for the life of me figure out how to do - and Rich took care of it! I will always come back to these guys - they're beyond great! They're friendly, thorough and quick! Got me up and running - I highly recommend them!
Donald Jefferes
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Donald Jefferes
jzerony@aol.com
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