"Our website was regularly hacked by taggers. Some of these hackers would tamper with redirecting our information. Some it seems would just leave there signature for other hackers that followed to see that they already conquered our site. Finally, some hacker messed about where we could not even access our site. Ugh! Within minutes of contacting the Computer Geek, they secured our website from all hackers. All is well. Thanks Rich!"
Services Used: Malware Removal Expert, Website Guardian, Website Security,
"Hey Rich, I wanted to say thank you! From the first day I contacted you, you have been really neat to work with! When things went South with my at the time webmaster I went to the internet to find a new webmaster. I seen you went to your website and gave you a call. I was kind of freaked out about my webmaster advising a discount that I did not approve on my website, you removed it while I was on the phone. When I ask to pay you for your time you declined, and said it was no big deal. I was like huh!! I knew then you weren't a money hungry computer wiz who would take advantage of my ignorance when it came to computers and websites. I had a crazy time getting control of my domain name from my former webmaster and you helped me the entire way till I got that great email saying the process was complete, and you even gave me pointers to make sure that did not happen to me again! And again you did all of this before you knew for sure if I was going to be a client! WOW!! Who does this!! Not very many people have that kind of customer service anymore! I also wanted to thank your staff for the AMAZING new and improved website you helped me design. My first website lacked so much and looked so amateur . I was very nervous when I contacted you wanting to re-design my website because I do not have a creative bone in my body and was scared to death that I wouldn't be able to explain what I wanted. With my website, for the most part that is my first point of contact and that's a lot of pressure lol!! It was unbelievable how with just a few questions from Anna she was able to nail exactly what I wanted and what was important to my website without me really having the right words to explain or communicate it. This entire experience has been extremely pleasant, and exciting the whole way. I love how Anna would give me sneak peak as she was working on the website before it went live! It was so awesome to see the different stages!! I cant say enough about you guys! I will tell everybody I know with all website needs! My hats off to you and your staff you guys are incredible!! Thanks again! I am excited to be working with a company like yours! I have added my email and where I'm from in hopes of making your testimonial page!! hee hee!"
Services Used: Cloud Hosting, Custom Web Page Design, PHP, Webmaster, Website Consultant,
BEST SERVICE I HAVE EVER EXPERIENCED !!! Called Rich one morning to have my website fixed since it was hacked . I must say he really knows what he is doing in no time at all my site was back on line all malware removed and my web site updated and protected to prevent any future hacks . Thanks Rich you are a true professional ! I would highly recommend using this service. actually wish more companies delivered a service as quickly and efficiently.
Services Used: PHP, Webmaster, Website Consultant, Website Guardian, Website Security, Website Troubleshooter, WordPress, WordPress Security,
The Computer Geeks are TOP NOTCH - They have taken complete charge of our website, data base, design tweaks, server operations, optimization, and web design and support.
If we have a problem - We call Rich - He answers the phone - We tell him our problem - He solves the problem and fixes it quickly - WHAT A CONCEPT. This company does not try to up-sell, or waste your money - Their charges are extremely reasonable and we are billed monthly. The Computer Geek and his crew have become an intricate part of our business.
I would highly recommend THE COMPUTER GEEKS to anyone concerned with Great Service, Great Value, and State of the Art Web Design and Support.
Services Used: Custom Shopping Cart, Custom Web Page Design, MYSQL, PHP, Webmaster, Website Automation, Website Consultant, website speed, Website Troubleshooter,
Our website has an interface to another firm's website so that prospective clients can leave their contact information for follow-up and tracking. This important hand-off function stopped working. I found Rich at The Computer Geek via search. He fixed this problem the same day, and improved the screen appearance for the prospective clients as well. The whole process was fast and efficient. I recommend this organization.
Services Used: Custom Web Page Design, Webmaster, Website Consultant, Website Troubleshooter,
Due to the positive experience we had with Mr. Rich Agnew project manager, I am writing this unsolicited strong recommendation on behalf of Mr. Rich Agnew who is a project manager at The Computer Geek Company. It is a genuine pleasure to write this unsolicited letter for Mr. Rich Agnew, who is an exceptional and talented person who has repeatedly helped us with our website that stop working with Go Daddy. Before meeting and talking to Rich Agnew, we had a horrible experience with trying to find assistance in repairing our website. No one would help, they wanted to rebuild the entire website for thousands of dollars, their estimate of costs was so unreasonable we were just going to shut down the website, we felt we could not trust anyone because of what seemed to us was smoke and mirrors, and a lack of follow-up on calling us back. Despite not knowing Mr. Rich Agnew for only a brief time, I can firmly say in all the 40 years of my practice, Rich has been consistently trustworthy with his judgment and exceptionally speedy with the completion of the project.
I feel I can apply a reliable yardstick in assessing Rich, especially since I was a Professor in the Doctoral Program at Nova University School of Professional Psychology for over 12 years. I have published over 40 scientific articles, written a book, have been in practice for over 40 years as a licensed psychologist in the state Florida, I have been a member of over 15 insurance networks in which I specialize in the treatment of children, adults, seniors and cancer patients. Finally, at the age of 69 you can imagine how many issues I have dealt with in my life and homes. Rich is the first project manager I have ever written an unsolicited letter of recommendation.
In our transactions with Rich Agnew, he has always impressed us with his expertise, competence, and his handling difficult problems. He provided all the options, recommended the best option, and carried through the project better than we expected; this is extremely rare in our society. He is mature, handled all the computer and website problems, he is dedication and has excellent corporate skills; he is caring and has an exceptional high ethical standard. I may regret ever saying all this because then he will be moved. I highly recommend Rich Agnew without any reservations. Furthermore, I know we will be contacting him yet again because of his superb excellence and honesty.
Services Used: PHP, Webmaster, Website Consultant, Website Troubleshooter,
Grant A. Killian, Ph.D.
"Excellent Job. Very polite in our orignal contact, very professional in how he handled the problem. Not a lot of questions, just excellent service."
Services Used: Webmaster, Website Consultant, Website Troubleshooter, Daryn P. Fleming, President
You guys are the best! Your work is impeccable and work ethic outstanding. I contacted two other website designers for a quote who never even bothered to respond. You came in way ahead of schedule and on a weekend yet. I will absolutely be contacting you again for all of my website development needs.
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