"What a journey of frustration I had incurred in the past few years with search engine optimization, websites, supposed webmasters, getting things right. I hired a webmaster that I thought would be the answer which resulted in my website having large blanks in it, being on line, then off, etc. Things were never fixed in my google profile, my website never verified. Then I hired another company and they promised results, took my money and never delivered. Every day, another dollar lost. Then I decided to take matters into my own hands thinking I could fix it and totally screwed up my website. I was so frustrated when I called other website people only to be told they would call tomorrow and never did! I was so lost and upset. Then I found Computer Geek online, and Rich called back right away. I can't tell you what a breath of fresh air he was! He knew what he was doing, was professional, and fixed the problem immediately. He did some follow up work for me that I requested immediately as well. It was perfect. I can't tell you how excited I am to find that kind of professionalism, care and service! Thanks again Rich!"
Services Used: PHP, Webmaster, Website Consultant, Website Troubleshooter, WordPress,
"Hey Rich, I wanted to say thank you! From the first day I contacted you, you have been really neat to work with! When things went South with my at the time webmaster I went to the internet to find a new webmaster. I seen you went to your website and gave you a call. I was kind of freaked out about my webmaster advising a discount that I did not approve on my website, you removed it while I was on the phone. When I ask to pay you for your time you declined, and said it was no big deal. I was like huh!! I knew then you weren't a money hungry computer wiz who would take advantage of my ignorance when it came to computers and websites. I had a crazy time getting control of my domain name from my former webmaster and you helped me the entire way till I got that great email saying the process was complete, and you even gave me pointers to make sure that did not happen to me again! And again you did all of this before you knew for sure if I was going to be a client! WOW!! Who does this!! Not very many people have that kind of customer service anymore! I also wanted to thank your staff for the AMAZING new and improved website you helped me design. My first website lacked so much and looked so amateur . I was very nervous when I contacted you wanting to re-design my website because I do not have a creative bone in my body and was scared to death that I wouldn't be able to explain what I wanted. With my website, for the most part that is my first point of contact and that's a lot of pressure lol!! It was unbelievable how with just a few questions from Anna she was able to nail exactly what I wanted and what was important to my website without me really having the right words to explain or communicate it. This entire experience has been extremely pleasant, and exciting the whole way. I love how Anna would give me sneak peak as she was working on the website before it went live! It was so awesome to see the different stages!! I cant say enough about you guys! I will tell everybody I know with all website needs! My hats off to you and your staff you guys are incredible!! Thanks again! I am excited to be working with a company like yours! I have added my email and where I'm from in hopes of making your testimonial page!! hee hee!"
Services Used: Cloud Hosting, Custom Web Page Design, PHP, Webmaster, Website Consultant,
"We are extremely happy with the service and advice from The Computer Geek. As a business owner, your website is one of the most valuable tools you have to reach your customers, new and old. The last thing you want is any sort of issue or problem. When we have had problems, we had no idea who to turn to until we found The Computer Geek. Rich and his team have helped us with problems - big and small - and we are incredibly grateful. They helped us with a major hacking problem and resolved it quickly.
They are our trusted friend and security in the digital world. They keep us online and looking good - and I don't have to worry about anything because they make sure we are safe and sound. That's what I want as a business owner: trust in the professionals who help us achieve success, confidence in their abilities, and a fair cost for what they do. I highly recommend The Computer Geek to anyone. They know what they are doing, do it better than others, explain everything clearly for us non-tech people, and they charge a very reasonable fee. Thanks Computer Geek!"
Services Used: Joomla, Malware Removal Expert, MYSQL, PHP, Webmaster, Website Consultant, Website Guardian, Website Security,
"We had been experiencing technical problems with our website for days and our web host was unable to diagnose or solve the problem. Rich handled my frantic paranoia like a pro and expeditiously identified and remedied the issue. We are so pleased with the service received that we are in the process of transferring both of our sites to Rich's company to host, too. We cannot recommend them any more highly!"
Services Used: Cloud Hosting, Migration, MYSQL, PHP, Webmaster, Website Guardian, WordPress, WordPress Security, Charlene Egland
Overall, I think you are awesome. You saved my website. Before I found you, I was thinking about just giving up. It appeared no one could help me. The feedback I would get was that I would have to contact the company that built the website and they no longer existed to my knowledge. Thank you so much for correcting the pertinent error that I was experiencing. You are totally awesome! Now I can smile because I feel I have my own webmaster. Thank you again "sooooooo" much. I will never use anyone else to work on my website because I found the perfect one....you. Thank you, thank you, thank you, for correcting the problem I had. Sincerely, Charlene
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