"My retail web site, which has been online for over 12 years and has run the same php shopping cart all that time, suddenly encountered a problem related to the cart failing to send email order confirmation to my customers. Unfortunately the cart I use has long been without support from the developers, but I haven't wanted to spend the time, money or endure the likely frustration that would come with trying to replace it. All pleas to my hosting company failed to provide a cure for this problem and I, myself, am completely clueless when it comes to php. Luckily, a Google search turned up Computer Geek and I did a little investigating with further searches to try and determine if this company had a good rep. I found a lot of super positive feedback and decided to contact them about my problem. Rich Agnew responded within a few hours by phone and he impressed me with his sincere and professional manner. When I described the problem he instantly recognized a probable cause and told me he could do the job. The quote he gave was surprisingly fair (I say that because in the past I've had tech experts give me outlandish hourly rates that just didn't seem logical to me). I gave Rich the go ahead late in the afternoon and by very early next morning the problem was fixed. I now have a reliable and affordable expert in my corner and I won't hesitate to turn to Rich and his team next time I experience a site-related issue. Service like this is very rare."Services Used: PHP, Webmaster, Website Consultant, Website Troubleshooter,
George Robertson
www.LockPickersMall.com
[email protected]
"I really wish I had found you a couple years & a few thousand dollars ago. Your just exactly what you said you were and I greatly appreciate you!"
Services Used: Cloud Hosting, Migration, MYSQL, osCommerce, Oscommerce Security, PHP, Webmaster, Website Guardian,
David Ross Ricci
www.cddoowop.com
[email protected]
"The Computer Geek was an unbelievable help to me. They were available to help me with an issue when no other web specialists could be reached. They are quick to respond (no waiting on hold or sitting through an automated service), and super easy to work with. They are friendly, helpful, and patient. They went above and beyond to assure me that everything would be resolved, and they did make that happen. Their expertise put me at ease - I felt like they treated my site as if it were their own. I cannot thank them enough!"
Services Used: Migration, Webmaster, Website Consultant, Website Troubleshooter,
Jenna Wilke
imaginealltheart.com
[email protected]
"Our website was regularly hacked by taggers. Some of these hackers would tamper with redirecting our information. Some it seems would just leave there signature for other hackers that followed to see that they already conquered our site. Finally, some hacker messed about where we could not even access our site. Ugh! Within minutes of contacting the Computer Geek, they secured our website from all hackers. All is well. Thanks Rich!"
Services Used: Malware Removal Expert, Website Guardian, Website Security,
Daniel Morvec
www.stupidiotic.com
[email protected]
Due to the positive experience we had with Mr. Rich Agnew project manager, I am writing this unsolicited strong recommendation on behalf of Mr. Rich Agnew who is a project manager at The Computer Geek Company. It is a genuine pleasure to write this unsolicited letter for Mr. Rich Agnew, who is an exceptional and talented person who has repeatedly helped us with our website that stop working with Go Daddy. Before meeting and talking to Rich Agnew, we had a horrible experience with trying to find assistance in repairing our website. No one would help, they wanted to rebuild the entire website for thousands of dollars, their estimate of costs was so unreasonable we were just going to shut down the website, we felt we could not trust anyone because of what seemed to us was smoke and mirrors, and a lack of follow-up on calling us back. Despite not knowing Mr. Rich Agnew for only a brief time, I can firmly say in all the 40 years of my practice, Rich has been consistently trustworthy with his judgment and exceptionally speedy with the completion of the project.
I feel I can apply a reliable yardstick in assessing Rich, especially since I was a Professor in the Doctoral Program at Nova University School of Professional Psychology for over 12 years. I have published over 40 scientific articles, written a book, have been in practice for over 40 years as a licensed psychologist in the state Florida, I have been a member of over 15 insurance networks in which I specialize in the treatment of children, adults, seniors and cancer patients. Finally, at the age of 69 you can imagine how many issues I have dealt with in my life and homes. Rich is the first project manager I have ever written an unsolicited letter of recommendation.
In our transactions with Rich Agnew, he has always impressed us with his expertise, competence, and his handling difficult problems. He provided all the options, recommended the best option, and carried through the project better than we expected; this is extremely rare in our society. He is mature, handled all the computer and website problems, he is dedication and has excellent corporate skills; he is caring and has an exceptional high ethical standard. I may regret ever saying all this because then he will be moved. I highly recommend Rich Agnew without any reservations. Furthermore, I know we will be contacting him yet again because of his superb excellence and honesty.
Services Used: PHP, Webmaster, Website Consultant, Website Troubleshooter,
Grant A. Killian, Ph.D.
killianphd.com
[email protected]
"I had a great experience with help from Computer Geeks. I was above my pay grade with a PHP update and spent 2 days of wasted time trying to fix the issue but without the knowledge to do it. Matthew was great, solved the problem on the first go and now I have also increased my own knowledge base by seeing the changes he made and where I went wrong. These guys are no prima donna's just hard working and excellent coders. No reinventing the wheel, just solving the problem in the most cost effective and fastest way possible. I recommend them highly and I will use them again without hesitation."
Services Used: Custom Shopping Cart, Custom Web Page Design, MYSQL, PCI Compliance, PHP, Webmaster, Website Consultant, Website Troubleshooter,
Joel Posluns
usafsummercamp.com
[email protected]
"Thanks for you calm and confident help in resolving our website issue. I have already passed your name and contact points to a couple friends who have had their own situations."
Services Used: Webmaster, Website Consultant,
Missy Monahan
halmar1.com
[email protected]
"Rich has been a great asset to our company. We have had hacker after hacker attacking our site. Thanks to the Computer Geek and his prompt service it is now protected. We have not had a single hacker since. With the Computer Geek you can count on quick, prompt, reliable, and professional service. Thanks again Rich."
Services Used: osCommerce, Oscommerce Security, Website Guardian,
Joe Guliker
www.Valleygospelmission.org
[email protected]
"I had a great experience with help from Computer Geeks. I was above my pay grade with a PHP update and spent 2 days of wasted time trying to fix the issue but without the knowledge to do it. Matthew was great, solved the problem on the first go and now I have also increased my own knowledge base by seeing the changes he made and where I went wrong. These guys are no prima donna's just hard working and excellent coders. No reinventing the wheel, just solving the problem in the most cost effective and fastest way possible. I recommend them highly and I will use them again without hesitation."
Services Used: Custom Shopping Cart, Custom Web Page Design, MYSQL, PCI Compliance, PHP, Webmaster, Website Consultant, Website Troubleshooter,
Joel Posluns
usafsummercamp.com
[email protected]
When I needed some major changes made to my website, I was hesitant about putting my livelihood in the hands of a total stranger, however, after reading the positive testimonials on your website, I felt comfortable engaging your services. After our first phone conversation, I had total confidence in your capabilities and integrity.
You tackled my punch list with enthusiasm, all the while staying in close communication until the last item was addressed and I was satisfied. Your ability to think ‘outside the box’ in sourcing solutions resulted in savings of both time and money. I appreciate all the recommendations you made to streamline my website’s ease of operation and would not hesitate to recommend you to any web professional. Lastly, I appreciate the way you put customer service above all else - your easy friendly manner gives “geek” a whole new image.
Many thanks for a job well done - my site looks great!
Lisa Loo
www.laughinglizards.com
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