What is STIR / SHAKEN technology and how is it being used to stop scam callers?
Published: December 14, 2019

What is STIR / SHAKEN technology and how is it being used to stop scam callers?
What is STIR / SHAKEN technology and how is it being used to stop scam callers?

There has been a lot of talk about STIR/SHAKEN in the news lately, but what is this strange system? The answer is actually less complicated then it seems. Essentially, STIR/SHAKEN is a system developed to help combat criminal robocalls and caller ID spoofing. Still confused? Let's start at the beginning.

Currently, scammers can change the number they're using to call with to make it appear as if someone friendly is calling. This is called spoofing. This kind of scam is highly illegal and is used to steal information and money (for example, a caller may impersonate a tax agency representative in order to steal your tax refund).

What STIR/SHAKEN does is validate phone calls as they travel through the phone networks, which allows phone companies and consumers to be sure the call they're receiving is from legitimately from the person making it.

  • The STIR part is the technology behind the idea. It stands for Secure Telephony Identity Revisited and is the central certificate authority. It essentially gives digital certificates to each phone service provider that allows them to verify if the call coming through their system is legitimate.
  • SHAKEN is the protocol that outlines how service providers can use the STIR technology. SHAKEN stands for Secure Handling of Asserted information using toKENs). These two components work together in tandem to help increase the security of our phone lines.

When a call begins on a network, the service provider uses the STIR tech to create a SIP Identity Header. This includes information such as date, time and phone numbers involved. Most importantly, it includes an attestation level which is a level of confidence indicator. There are 3 levels of attestation based on the level of verification the company is able to achieve.

  • Full Attestation means the person making the call and their number are legitimate.
  • Partial Attestation means the person making the call is legitimate, but they can't verify if they're authorized to use that number.
  • Gateway Attestation means the service provider can verify where the call is coming from but can't verify the person making the call.

Overall, STIR / SHAKEN helps everyone by making our phone lines a safer and more authentic form of communication.



Customer Reviews:

We discovered an issue with our Oscommerce cart pr
We discovered an issue with our Oscommerce cart processing images. It is about 14 years old and heavily modified. Looking on google for some expert help I found Rich and reached out to him. We received a response the same day. The next day his team was working on our issue and was able to solve it within a few hours. Price was reasonable and we are very appreciative to find a competent and professional oscommerce expert to help successfully troubleshoot our issue.
Phillip Sirota
Published:
Phillip Sirota
psirota@yahoo.com
I'm very new to the whole idea of having a website
I'm very new to the whole idea of having a website / blog. I used Bluehost.com and WordPress.org to create Thepredatorhunter.com and then managed to wreck it. On a Sunday morning I opened chat box with Rich and within a few hours everything was fantastic! This isn't just a company for big biz, if your new and small, The Computer Geek can help you out. In trouble? Stop fretting and start typing in the chat box. You will be glad you did!
Dennis Gilmore
Published:
Dennis Gilmore
dgilmore@basthatfield.com
"I worked with Rich because my website was not wor
"I worked with Rich because my website was not working due to being old and out dated. Rich explained to me the cause of the problems and gave me different options to fix the problems. Rich was able to get my website up and running very quickly and would not even charge me! I am so impressed with Rich's honesty. When it comes time I will be calling on Rich to update my site. He has earned a loyal customer. Thanks Rich!!"
Jason Knuth
Published:
Jason Knuth
jknuth1@wi.rr.com
"WOW! I didn't expect my service request to be han
"WOW! I didn't expect my service request to be handled so quickly. I reached out to Rich for a quote to help migrate my WordPress website and heard back from him within hours. He called me to discuss and was super friendly and straight to the point. I couldn't have asked for better service. Computer Geek will definitely be my go-to for all website and IT needs! Thank you!!"
BrittneyGage
Published:
BrittneyGage
brittneyrosegage@gmail.com
I want to commend you on the brilliance of the wor
I want to commend you on the brilliance of the work Computer-Geek has accomplished for expHand Inc. During certain website issues, the company experienced that had the company website taken down through no fault of the company. After Google did not offer the assistance to reload the website, the work Computer-Geek undertook to have the expHand Inc. website updated and reinstalled was remarkable. I would suggest to any company looking for website assistance from development to rectifying big and small problems that they should contact Computer-Geek. The personal attention given to expHand by Rich did not leave anything to chance. He worked with us as if he was a treasured employee of long-standing. How Computer-Geek continues to be of assistance delivers a continuous piece of mind. expHand will be a client for life. All the best,
Frank Nemirofsky
Published:
Frank Nemirofsky
Frank@SafestPeople.com
If you're looking for a Joomla expert, look no fur
If you're looking for a Joomla expert, look no further. We hired The Computer Geek to migrate our Joomla site last summer. The move was smooth and successful with no down time at all. I've contacted Rich with various web development issues since then and he's always found the solution. Exceptional service at competitive prices.
Brenden Wright
Published:
Brenden Wright
brendenwright0@gmail.com
Rich was friendly & immediately helpful. Couldn't
Rich was friendly & immediately helpful. Couldn't get into my website to update it & had let the situation drag on for months. Clicked on this website & Rich was friendly & immediately helpful, said he could sort things out and did so with promptness & efficiency - not rushing off afterwards, but taking time to make sure the job was done properly. I'd certainly use this company again when I next have a problem. Well worth $120.
John Gordon
Published:
John Gordon
john@teamangelica.com
"If you have a problem with your website, or want
"If you have a problem with your website, or want to add some special functionality, you need to deal with someone you can trust who will fix your problem without making things worse. Finding someone like this is risky. How do you know he or she can do the job? How do you know you won't be left hanging? From our direct experience you can place your trust in these guys. The word 'fantastic' is much over-used these day but these people really are fantastic. Coming fresh into our site and knowing nothing about the specific software we were using, within minutes they were fixing issues. Frankly, I have no idea how you get this good. It's almost super-human. And when they hit a speed-bump, they don't turn around and place the onus on you like many specialists or blame someone else: they just fix it and move on. I trusted our entire site to them - more than 100 man-years of content - and within days we were completely fixed."
Stefan Youngs
Published:
Stefan Youngs
kildare4ever@icloud.com
Our website has an interface to another firm'
Our website has an interface to another firm's website so that prospective clients can leave their contact information for follow-up and tracking. This important hand-off function stopped working. I found Rich at The Computer Geek via search. He fixed this problem the same day, and improved the screen appearance for the prospective clients as well. The whole process was fast and efficient. I recommend this organization.
Tom Nutter
Published:
Tom Nutter
thomashnutter@gmail.com
Once again, Rich and his team have done it again!
Once again, Rich and his team have done it again! My outofbodies.com band website needed a quick fix that I couldn't for the life of me figure out how to do - and Rich took care of it! I will always come back to these guys - they're beyond great! They're friendly, thorough and quick! Got me up and running - I highly recommend them!
Donald Jefferes
Published:
Donald Jefferes
jzerony@aol.com
[Read More Testimonials Here]

Latest Website Related Articles

How to Improve Sound Quality on Zoom

Published: July 26, 2021
These days almost everything we do is at home and online. It seems almost every day brings a new Zoom or Google Hangouts meeting. To improve the way we sound on these calls, many of us have bought USB microphones, headsets, or new computers so ...[Read More]

 

What is an NFT

Published: July 10, 2021
There's a new form of tech making waves and leaving loads of people confused. Is it a new cryptocurrency? Not quite. We're talking about NFT's of course, the newest buzzword in tech. NFT stands for 'non-fungible token' or in simpler terms a one...[Read More]

 


Here are some links to related topics:
 cloudflare problems,   oscommerce programmer,   denial of service attack pro,   media temple hacked,   bluehost hacked,   ideahost hacked,  


Site Secured By The Website Guardian