"My retail web site, which has been online for over 12 years and has run the same php shopping cart all that time, suddenly encountered a problem related to the cart failing to send email order confirmation to my customers. Unfortunately the cart I use has long been without support from the developers, but I haven't wanted to spend the time, money or endure the likely frustration that would come with trying to replace it. All pleas to my hosting company failed to provide a cure for this problem and I, myself, am completely clueless when it comes to php. Luckily, a Google search turned up Computer Geek and I did a little investigating with further searches to try and determine if this company had a good rep. I found a lot of super positive feedback and decided to contact them about my problem. Rich Agnew responded within a few hours by phone and he impressed me with his sincere and professional manner. When I described the problem he instantly recognized a probable cause and told me he could do the job. The quote he gave was surprisingly fair (I say that because in the past I've had tech experts give me outlandish hourly rates that just didn't seem logical to me). I gave Rich the go ahead late in the afternoon and by very early next morning the problem was fixed. I now have a reliable and affordable expert in my corner and I won't hesitate to turn to Rich and his team next time I experience a site-related issue. Service like this is very rare."Services Used: PHP, Webmaster, Website Consultant, Website Troubleshooter,
George Robertson
www.LockPickersMall.com
[email protected]
"I am that most difficult and dangerous of clients, one with just enough working knowledge of what goes on on the IT side of things to want to try my hand. And mess things up. I'm quite good at this. And what someone like me needs even more than someone to say "NO!" (which I wouldn't heed anyway) is someone with the knowledge, patience and sense of humor to bail me out. Multiple times.
Rich Agnew has been that person for me, and in several ventures. Our non-profit organization relies on him for our most technical builds, and to keep us running straight on the smaller things as well. And my publishing website is still operational, and unhacked, through his ministrations. Add to this that he's responsive and fair, and you can see why I happily recommend him to my friends with similar needs.
Did I mention a sense of humor?"
Services Used: osCommerce, Oscommerce Security, PHP, Webmaster, Website Consultant, Website Guardian, Website Security,
Jim Kacian
www.redmoonpress.com
[email protected]
"For several months my site was hacked. Two weeks ago I started getting 4,000 forms emailed to me from my website every night. My email accounts were jammed. My off shore web developer couldn't figure out what to do. I contacted Rich and within 48 hours the site was completely secured. The emails stopped. Now I receive cool notifications letting me know every time a hacker has been banned from the site. Given the flawless performance I plan to explore some of the other services offered by the computer geek."
Services Used: MYSQL, PHP, Webmaster, Website Consultant, Website Guardian, Website Security,
Wolf Baschung
MWRealtyLA.com
[email protected]
"Thanks again for pointing me in the correct direction! The site is finally moving fast. No telling how long I would have suffered with this. I will definitely be using you again."
Services Used: Webmaster, Website Consultant, website speed, Website Troubleshooter, WordPress,
Greg Hall
medcert.com
[email protected]
My sites were hacked on July 22nd and Bluehost shut them all down till I could get them cleaned. It couldn't happen at a worse time. I didn't have the time, money or patience to deal with any of it, so I let them sit dead for 6 weeks. I wasn't happy with the company Bluehost recommended to fix them, so I spent that time looking around for other solutions.
That brought me to computer-geek. I spent time looking through everything and must have read nearly 100 testimonials. I was sold, but still didn't feel like dealing with my sites.
When I finally contacted CG, I worked with Rich Agnew to get everything going. Loved working with him. He was patient, explained things well and within minutes of sending him a startup fee he was working on the sites. Within 24 hours everything was back up and running again.
25 years ago I walked away from computer consulting. I know what a chore it can be both fixing things and working with customers to get that done. Might be why I just let things sit for 6 weeks, didn't feel like reliving any of that.
Working with Rich got rid of all the hesitancy I had. If something ever goes wrong again, the only thing that would stop me from calling CG immediately would be cash flow. I'll call them ASAP once that is resolved. If my sites ever progress from hobby sites to money makers, I'll be contacting CG to see what else they can do.
I highly recommend anyone reading this that needs help to do the same.
Services Used: Malware Removal Expert, MYSQL, PHP, Webmaster, Website Consultant, Website Guardian, Website Security, Website Troubleshooter, WordPress, WordPress Security,
Ken Gortowski
kengortowski.com
[email protected]
Our company was at a crucial point in development when we contacted Rich at Computer-geek.net. One of the reasons we chose him was the number of impressive client comments we saw on his web site. Now, I'm writing one! Rich and his staff have been instrumental in redesigning our web site and in helping us to develop advertising revenue. I have appreciated his honesty and his assistance and I can recommend him without reservation. He has the expertise we need and if he doesn't know something he will find out. We expect to continue this relationship in the future and to work with him as we grow the company.
J Cheney
www.seniormobiles.com
Over the past 1 1/2 years I have been extremely pleased with your business operations. When I need something done on my website, the management team delivers promptly ALL THE TIME! Rich and Justin never miss a beat and the keep my "beat" pounding when i need it. Most customer service is worthless, but in this case, I easily award their operation with A+! I am so happy that I found this company for my internet needs.Services Used: Custom Web Page Design, Webmaster, Website Consultant,
William Velmer
saadvisory.com
[email protected]
What a relief to know that there is a trusted resource to get your website back up and running in an emergency. The Computer Geeks quickly diagnosed and corrected the problem and had our website up and running in short order. I highly recommend The Computer Geek Company and would not hesitate to use their services in the future.
Services Used: MYSQL, PHP, Webmaster, Website Consultant,
Donna Roth
vvinyl.com
[email protected]
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